Techblogger article in Supply Management magazine

I have an article in this month’s edition of Supply Management, the official magazine for members of the Chartered Institute of Purchasing and Supply (CIPS).

The article expands on this blog from last November on problems with the Royal Mail’s website in the run up to Christmas and the importance of change freeze periods.

The article also gives organisations some practical tips on how to manage change freeze periods with key suppliers (who may be responsible for outsourced functions such as website hosting, inventory and logistics and transaction processing), and contractual mechanisms to mitigate the effect of problems encountered during IT upgrades, to ensure that your business is not disrupted during your key trading periods.

You can read the article online on the Supply Management website.

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